The assistant says it doesn't know
Why it happens and what to do.
The assistant only answers from the documents you are allowed to read. It says it doesn't know when:
- the document does not exist in Pulsor yet;
- it exists but is reserved to another department, or still waiting in « Classer »;
- the question is too vague — add a name, a date, a reference.
Your question is listed for the administrators in « Unanswered questions » so they can add what is missing.