Help Center
How can we help?
Support for Pulsor Suite customers and users.
I forgot my password
Reset it yourself from the sign-in screen.
I forgot my PIN or my account is locked
Reset the PIN by email; a lock lifts by itself.
The assistant says it doesn't know
Why it happens and what to do.
I can't find a document I imported
Check its status and its access.
Which files can I import?
Formats and size limit.
Windows shows « Windows protected your PC » for the agent
Why, and how your IT department removes the warning for good.
The agent no longer sends documents
Paused, outdated or offline: how to tell.
Who can see my questions?
Your history, the administrators and the audit log.