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Pulsor Suite

Privacy Policy

How Pulsor collects, uses and protects personal data.

Draft document, awaiting legal review. It describes how Pulsor Suite actually works but has no contractual value until the reviewed version is published. Items in square brackets are still to be completed.

1. Who we are

ELECTRAPPS [legal form, registration number and registered office to be completed] publishes Pulsor Suite and this website. For personal data collected on this website (forms, newsletter), Pulsor is the controller. For personal data contained in the documents a Customer puts in Pulsor Suite, the Customer is the controller and Pulsor its processor (see the Data Processing Agreement).

2. Data collected on this website

  • Contact, demo, partner and enterprise forms: first and last name, work email, company, and optionally job title, country, company size, deployment of interest, topic and message.
  • Newsletter: email address and language.
  • Technical data: the server keeps standard access logs (IP address, date, page requested, browser) to secure the site.
  • No advertising tracker and no audience-measurement cookie is used (see the cookie policy).

3. Data processed in Pulsor Suite

To provide the platform, Pulsor processes for its Customers: User accounts (name, work email, department, role, password hash, PIN hash), the documents and messages the Customer connects, questions and answers, and an activity log (sign-ins, documents opened, exports) visible to the Customer's administrators.

4. Why we use it

  • answering a request or organizing a demo (pre-contractual steps);
  • sending the newsletter (consent, which you can withdraw at any time);
  • securing the website and the platform (legitimate interest);
  • providing the Service to Customers (contract).

5. Who receives it

Our team; the subprocessors listed on the subprocessors page (hosting, email delivery, AI providers configured by a Customer); authorities when the law requires it. We never sell personal data.

6. International transfers

Some providers can be located outside your country. Transfers are covered by appropriate safeguards [mechanisms to be specified by counsel]. Dedicated deployments can keep all data in the Customer's own infrastructure.

7. Retention

  • form requests: [3] years after the last contact;
  • newsletter: until unsubscription;
  • website access logs: [12] months;
  • Customer Data: for the duration of the contract, then deleted within [30] days.

8. Your rights

You can access, correct or delete your data, object to or restrict its use, and withdraw consent. Users of a Customer exercise these rights with their employer, which administers their account. Write to us through the contact form. You can also complain to your data-protection authority.

9. Security

See the security page.

10. Changes

This policy can change; the date of the last update is shown at the top.